Web Software Bonanza
| FOR IMMEDIATE RELEASE | CONTACT: Keith Parker |
| July 7, 2000 | Data Analysis Group |
| Phone: (707) 894-9100 | |
| E-mail: support@infott.com | |
| URL: www.infotechtrends.com |
New Creek Ranch, California - July 7, 2000. New Web software aims to draw vendors and customers closer together. Three segments will constitute moving software operations to the Web: e-commerce, electronic marketing, and online customer support. Using e-commerce software corporations catalog their products and services, collect payments, and track deliveries. With electronic marketing software vendors sift through customer's purchasing habits, enabling marketers to strategize advertising and to target what and when customers tend to buy. Online customer support is the follow on that keeps the customer satisfied: automated response to Web-based queries about billing, delivery and products .
InfoTech Trends sees total sales for these segments topping the $12-bil mark by 2003. With sales of $7.3-bil e-commerce software will lead the way by putting the products and service in front of customers. Electronic marketing software to help smooth the sales pitch will reach $3.4-bil. And to keep the customer happy and coming back online support will pull down $2.1-bil. Major players will include BroadVision, E.piphany, NetCreations, and AskJeeves.
| Forecast market for Web-based business-to-business software, worldwide. | |
| In 2003: | $-bil |
| E-Commerce | 7.3 |
| Electronic Marketing | 3.4 |
| Online Customer Support | 2.1 |
| Total | 12.8 |
| Source: www.infotechtrends.com | |
The information in this press release is based on a review of InfoTech Trends database of market research statistics. For more market data on the information technology industry go to Free Data. To see our press releases go to Press Releases.
InfoTech Trends is a fee-based information provider of market data on computers, peripherals, software, storage, the Internet, and communications equipment. Information includes forecast sales, forecast shipments, market share, installed base, industry trends, and more.