| Software | DAG+ | |||||||
|---|---|---|---|---|---|---|---|---|
| Forecast market for customer relationship management (CRM) | ||||||||
| software. | ||||||||
| $-mil | ||||||||
| 1993 | 100 | |||||||
| 1999 | 2,200 | |||||||
| 2000 | 3,400 | |||||||
| AGR | 65.5% | |||||||
| JOURNAL/SOURCE/TITLE | DATE | PAGE | ||||||
| ENT/ | 22-Sep-99 |
28 |
||||||
| *SIEBEL: CRM FACES | ||||||||
| CHALLENGES ADOPTING.... | ||||||||
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