| Software | DAG+ | |||||||
|---|---|---|---|---|---|---|---|---|
| Forecast market for customer relationship management (CRM). | ||||||||
| $-bil | ||||||||
| 1999 | 2.55 | |||||||
| 2003 | 7.53 | |||||||
| AGR | 31.1% | |||||||
| JOURNAL/SOURCE/TITLE | DATE | PAGE | ||||||
| INTER@CTIVE WEEK/ | 15-Sep-99 |
18 |
||||||
| Yankee Group/ | ||||||||
| *WEB SOLUTIONS SPUR | ||||||||
| B2B GROWTH | ||||||||
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